So I had a standard twin room at first, but it felt kinda cramped, you know? I upgraded to a cozy view twin and man, the beds were separated just like I wanted. I had a nice view of a peaceful air shaft — much better vibes.

Not the cheapest option out there, but honestly, it worked for what I needed.

I loved the free onsen and the unique breakfast experience. The private hot bath in the room was a lovely surprise, making our stay so relaxing. Would definitely visit again!

We had a lovely stay! Waking up to the beautiful river view was just the cherry on top. My teenage daughter and I truly enjoyed the public bath, which was the perfect way to unwind after exploring Kyoto's sights. The breakfast spread was impressive, too!

My kids wished there was a daily room service to refill snacks and drinks.

The room had a stunning view of the river, making our mornings delightful.

The laundry facilities were inadequate, with only two machines causing long wait times.

We stayed four nights and loved the spacious family suite. The onsen was a peaceful retreat after a day of exploring.

Felt so taken care of, nothing too much trouble.

Had an amazing time with friends! We visited two awesome places, Nishiki Market and took a relaxing walk by the Kamo River. I loved the helpful staff and our comfy rooms. The location is perfect for exploring and there are lots of great dining options nearby. Highly recommended!

I did find the pillows a bit uncomfortable. One was too soft, and the other too hard for my taste.

This hotel in Kyoto impressed me with its excellent location near the river and Gion. The view from my room was stunning, making mornings really special. The staff were friendly and always willing to help. I appreciated the separate toilet from the shower and sink, adding convenience. The room size felt generous for Japan standards, and I enjoyed the private hot bath option available. The hotel’s proximity to transport made it easy to explore. On the downside, the noise from the busy street outside was bothersome at times. I also found the laundry facilities lacking, with long wait times due to only two machines available. Wi-Fi struggled during peak times too, making it hard to connect sometimes. Despite these issues, I’m still glad I chose this hotel for my stay.

Absolutely loved the spacious room with stunning river views. The onsen was a restful escape after our Kyoto adventures! Just wish there were more laundry machines available. 🧺

It was just a suitable option for shopping in Kyoto with excellent value for money. The onsen experience was nice, but some people didn't shower before using it, which felt a bit off. Make sure to ask for English help if needed.

would definitely return here

The room was spacious and comfy, with a stunning view of the Kamogawa River, making mornings great. Loved the separate toilet and shower setup. The hotel has a lovely public bath, and the neighborhood is cozy, full of small restaurants and shops. Really enjoyed the modern design and friendly staff.

Staying at this hotel with my family was fantastic! The breakfast was a highlight, with tons of delicious options. We enjoyed a premier twin room overlooking a beautiful private garden—such a peaceful view while sipping our morning coffee.

In my wife’s opinion, they should provide better laundry facilities for families since it took forever to get a machine. Waiting too long with kids isn’t ideal.

our stay at nishitetsu was fantastic! the bath view room was spacious, clean, and had a lovely green wall view. the location was perfect, just a short walk to the subway and close to great restaurants, like that farm-to-table gem nearby. the modern bathhouse was a delightful treat after exploring all day!

recommend

i had a wonderful 4-night stay at nishitetsu! the friendly staff made us feel welcome, and the amazing breakfast was the perfect start to our days. the modern bathhouse was a great way to unwind after a day of sightseeing. also, the location made it easy to explore nearby osaka and nara.

do recommend

The hotel features stunning decor with lush greenery visible from my spacious room, truly creating a relaxing atmosphere. The lobby's elegance and the accessible design made it easy for me to navigate as a senior.

More assistance with luggage for seniors would be helpful.